Multi Factor Authentication (MFA)

This document gives step by step instructions on how to setup multi factor authentication in the GenMapper app.

 

Multi Factor Authentication (MFA)

In order to use Multi Factor Authentication MFA should be enabled

  • To enable MFA for your username of the GenMapper contact your admin

To download Authenticator app.

  • Go to play store or app store ad searh for the microsoft Authenticator

To setup the email for MFA code

  • First download the genmapper app if you havent’t downloaded yet.

  • After you have downloaded the app go to GenMapper to sign in

  • Put your username and password and click sign in to continue

  • After that you will be prompted to the new tab where you will be asked to scan the QR-Code like shown in the screenshot

  • Now go back to the authenticator app and open the app in your phone

  • Now tap on the 3 dots which is located in the upper right corner

  • Now after you tap it you will see various option and among them tap on “add account”

  • After tapping on the add account you will have three option, tap personal account

  • Now you will see 2 more choices here you can tap in Scan QR-Code, when you tap a QR-Code reader will pop in your phone.

  • Now scan the QR-Code from the genmapper app and tap in verify button to verify the email

 

Now use the one-time code generated in your register email to login to app

 

Note: you may need to use 2 devices for the first time inorder to register your email in authenticator app