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how to Create a PasswordCommon Username issues:

  • you are not allowed to use an Uppercase letter in a username i.e ( A,B,C,D etc)

  • no character can be used in a username except for an underscore ( _ )

some issue that occurs:

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cannot use uppercase in username

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Some issues that commonly occur:

  • sometimes while logging in, the username and password are not entered properly

  • you may not have verified you genmapper account yet ( check you email to activate/verify you account)

Password complexity requirements:
Password length must be at least 8 characters and must contain at least a capital letter, a number and a symbol [!@#$%^&*(),.?":{}|<>/`~;)].

how How to reset your password check

Follow the given link to know how you can reset you passwordlink below for instructions on resetting your password.

How To: Reset Your Password

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