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how to Create a Password

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Common Username issues:

  • You are not allowed to use an Uppercase letter in password a username i.e ( A,B,C,D etc)

  • no No character can be used in password a username except for an underscore ( _ )

some issue that occurs:

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cannot use uppercase in password

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Some issues that commonly occur:

  • Sometimes while logging in, the username and password are not entered properly

  • you You may not have verified you your genmapper account yet ( check you email to activate/verify you account)

how to reset password

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  • your account)

Password complexity requirements:
Password length must be at least 8 characters and must contain at least a capital letter, a number and a symbol [!@#$%^&*(),.?":{}|<>/`~;)].

How to reset your password

Follow the link below for instructions on resetting your password.

How To: Reset Your Password

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