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Contact your workspace or team admin informing them that you have sent a this request to Ta Ethni’s service desk.
Send a photo of a government issued photo id.
Also send a photo of your id next to your face in clear lighting.
Also Additionally provide a handwritten note in English that includes:
the current date
our application name
the workspace name(s) you are a member of
the team(s) you are a member of listing as many as possible
A Finally, provide brief description of recently added activities such as type and date of activity.
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Once you provide this information, we can take the next steps for turning off multi-factor authentication for your account.
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