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Only Administrators can freeze a member other than your own user. It is therefore best to have two or more Workspace Administrators and Team Administrators for each workspace and team. |
Only Workspace Administrators can unfreeze a member.
To freeze a member, a Workspace Admin or Team Admin can:
Choose Workspace or Team then Members from the side navigation.
Select the edit pencil icon next to the member you want to freeze.
Select the three dots at the top next to the name of the member.
Select “Freeze or Unfreeze”“Freeze”.
Add the reason you need to freeze this member. Only the Administrator will see the reason.
Confirm by selecting Freeze.
The member will be frozen and unable to login to GAPP. If the member is already logged into GAPP when an Administrator freezes them, they will not be able to access any data nor add any activities until an Administrator unfreezes the member.
To unfreeze a member,
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a Workspace Administrator can:
Follow steps 1-5 above.
Confirm by selecting Unfreeze.
The member is now unfrozen and can login to GAPP, add activities, and access data.
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